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Thursday, May 14, 2009

Instant Turnaround

Instant Turnaround!: Getting People Excited About Coming to Work and Working Hard
By: Harry Paul, Ross Reck

I was surprised that I actually like this book. Usually small, motivational books like these, I consider junk.

Anyhow, this is really a book about company culture, not really about turnaround. It tells through an easy-to-read story of how to motivate by being nice, being trustworthy. Getting employees to like going to work.

This is a fun, fast read. It’s a fun read because it captures the essence of a positive-happy culture by telling an easy-to-read story.

The problem with this type of book, typically written by consultants rather than management, is that it assumes all employees prefer to be productive and like their work and are trustworthy. These are factors that are ingrained within the individual well before their first day at work. And employees are wanting; which means some employees want more than others and are willing to take more. It’s not so easy.

Basically, a leader will be able to motivate if he originally has staff that has potential and wants to be motivated. Alexander the Great wouldn’t have been, except he had a great army his father gave to him. Lou Gerstner (of IBM turnaround) wouldn’t have his turnaround in culture success, except, as he states in his book, he already had top people. Part of the hard part of how to do turnaround is knowing whether one has good staff to begin with and who to keep.

Nevertheless, because this book is a charming read, it’s easy to remember its material, which is why I give it a 5 star.

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Wednesday, May 6, 2009

Book Review Leadership Beyond Reason: How Great Leaders Succeed by Harnessing the Power of Their Values, Feelings, and Intuition

by Dr. John Townsend

This is a strange book. I would title it as “Leaders’ Therapy Counseling 101, Without the Counselor”. The book doesn’t really have an underlying philosophy—it doesn’t really advocate a point of view, other than “know thyself” in non-reason ways. This non-philosophy feels like talking with a counselor—the counselor is usually very agreeable and understanding and non- judgmental (initially without a philosophy) and tries to get the patient to discover the truth himself. Standard non-fiction writing style doesn’t work well on these self-discovery questions. Plato’s style of dialogues with Socrates asking a lot of questions is the writing desirable.

For example, the book starts with talking about values, but it doesn’t advocate any particular value, and instead goes through cases where a leader has to clarify his value. The problem is that whereas in counseling, the counselor uses many years of experience to ask questions and help the leader-patient define his values and resolve value conflicts, the book itself is very difficult for the reader himself to read through the approximately 30 pages of authors’ writing on values, to determine where the reader’s own value system is failing. Socratic questions writing would work better.

The next section deals with thoughts. Thoughts are discussed by religion and philosophy leaders and can be very complicated. The author here reduces it to 30 pages with lots of case examples that are difficult to apply. Similarly for the sections on Emotions, Relationships, and Transformation.

The challenge of this book: Value, Thought, Emotion, Relationship, and Transformation—can it be done in 180 pages? Can self-understanding be taught so briefly? Unlikely—a quality counselor is far better. Again, I think a title “Leaders’ Therapy Counseling 101, Without the Counselor” is appropriate. The one positive with this book is that its examples involve leaders, unlike many other psychology books that focus regular individuals. However, the topics this book covers are much better suited in and better reading in religion books such as Yoga Sutras of Patanjali or Bhagavad Gita or Buddhist introductory books.

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